FAQs

Where do you get your postcards?

The postcards on my site are from sets made by a wide variety of artists and publishers. By searching out the best sets I can find, separating each card, and reselling them individually, I aim to offer a unique postcard shopping experience that lets people curate their own personalized sets based on which designs they and their recipients will love most. I do not at all pretend to take credit for others’ original art; each listing clearly states the original artist and publisher, and anyone who would like to buy a complete set directly from the artist can easily find them and do so online.

That said, for most artists and publishers, it’s not worth the trouble of selling postcards one at a time given their low price point; this is why postcards are so commonly sold in large packs of similar or identical designs. Personally, I love variety and would rather choose a few favorite cards from each set than buy 50 of one kind, so that’s what I aim to offer others through my online postcard shop.

Why are your postcards more expensive than other sites?

I started this store because I got tired of websites claiming to sell postcards for a dollar, then adding five times that much in shipping at checkout. I price my postcards higher per card in order to offer free shipping on all orders—I feel that it’s a better buying experience to know up-front what you’re going to pay, even if it initially looks more expensive this way.

This store is also designed for variety and to let you pick your favorites—while it’s certainly cheaper to just buy sets, doing so tends to get you some cards you really like as well as several you’re less excited about. Since I personally enjoy having more variety and sending handpicked cards to friends and family that I know each person will love, my shop is designed to let you select the cream of the crop according to your own personal needs and taste.

Additionally, my site caters to anyone looking for a single specific postcard—for instance, a certain national park—who doesn’t want to buy a full set in order to get it. In those cases, it’s cheaper to spend a little more on the one card you actually want than to buy a full set just to get that one.

For those who still feel the pricing is too high, please note that buying five or more postcards unlocks cheaper pricing sitewide—and you’ll still see the free shipping at checkout!

Can I send The Postcard Maven a postcard?

Of course you can!

The Postcard Maven
6519 44th Ave SW
Seattle, WA 98136

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How do you ship your postcards?

I support the United States Postal Service by sending all orders with stamps via USPS, and while I can’t provide tracking information this way, I’ve never had a shipment go missing. If for some reason you don’t receive your cards in a timely manner, please let me know!

Postcard orders are packed in a cellophane sleeve and shipped in a kraft paper envelope. I use both of these methods together to ensure that the cards stay pristine in transit and avoid any bent corners. If you ever receive a shipment that has been damaged in transit, please let me know and I’ll be happy to help figure out a solution.

What countries do you ship to?

At this time my website only supports shipping to U.S. addresses, but I am working to add international shipping in the near future. If you live in another country and are interested in ordering postcards, please drop me a line—not only will I work on adding service to your location, we may also be able to get creative to get you some postcards in the meantime!

What if my postcards arrive damaged?

If your order arrives bent or otherwise damaged in transit, please let me know so I can help figure out a solution! I want you to be completely satisfied, so I will be happy to send a replacement card or refund your original payment method if a replacement is not available. If possible, please provide a picture of the damage as well so I can make sure the same thing doesn’t happen to any future orders.

What is your Returns & Exchanges policy?

I want you to be 100% happy with your order! If you’re dissatisfied for any reason, please email me and let me know what happened so I can make it right. I accept returns and exchanges for any reason within 15 days of receiving your order. Please do try to return your postcards in the condition they were received.

To return or exchange one or more postcards, please place them in an envelope and send to:

The Postcard Maven
c/o Returns (or) c/o Exchanges
6519 44th Ave SW
Seattle, WA 98136

As long as the weight is less than 1 ounce, a standard letter stamp is all that’s required. Please be sure to include your return address on the envelope to avoid any loss in transit. Returns will be refunded in full to the original payment method upon receipt.

If you are requesting an exchange, please indicate via email (or with a detailed note in the envelope) the names and SKUs of the card or cards you would like to receive in exchange, and your new postcards will be mailed to you as soon as the original cards are received. Please note that exchanges are subject to product availability at that time.

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